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PROMASTER PRODUCT  REPAIR SOURCES
 

 

 


If your PROMASTER product requires Service, we recommend that you return to your PROMASTER dealer for prompt repair. If this is not convenient, please contact one of the following sources.

IMPORTANT INFORMATION ABOUT WARRANTY REPAIR CLAIMS

Copy of original sales receipt showing dealer name, date of purchase, and item MUST be included for warranty service. Warranty claims without this documentation will be returned not repaired.



PROMASTER Cameras
Models: PROMASTER 2500PK Super SLR
WARRANTY - One Year Limited (click to see terms)

IN WARRANTY Repairs: Ship to:
     PRO Warehouse 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040

OUT OF WARRANTY Repairs:

Ship to:
     PROMASTER CAMERA REPAIR
     360 Tunxis Hill Road
     Fairfield, CT  06825
PROMASTER Lenses
Models: ALL
WARRANTY -
All PROMASTER Models Purchased After 1/1/2000 - Limited Lens Lifetime (click for terms)
Purchases Prior to 1/1/2000 - 1 to 10 Years limited depending on model.


IN or OUT OF WARRANTY Repairs:

Ship to one of the following Repair Centers:

Ship to:
Metro Camera Repair
262 West 38 Street, Suite 401
New York, NY 10018
212-736-4663
FAX: 212-244-7172

United Camera & Binocular Repair Corp.
Tower Lane Business Park
1062 Tower Lane
Bensenville, IL 60106
630-595-2525
FAX: 630-595-2526
www.unitedcamera.com



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PROMASTER Electronic Flash
Models: FM-600, FA-1000, FTD-1700, FTD-5000 Series, FTD-7000 Series, 5000 DX Series, 7500 DX Series, Macrolume, Flash Modules (FTD, FTA, FTM), Flash Accessories (FTD & FTA)
WARRANTY - One Year Limited (click to see terms)

IN WARRANTY Repairs: Ship to:
     PRO Warehouse 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040

OUT OF WARRANTY Repairs:

Ship to:
     PROMASTER CAMERA REPAIR
     360 Tunxis Hill Road
     Fairfield, CT  06825

REPAIR PRICE SCHEDULE

Request an Repair Return Authorization

Models other than those listed above are out of warranty, beyond their
useable lifespan, and should be replaced.


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PROMASTER & Vectra Tripods
Models: PROMASTER 6000, 6050, 6100, 6200, 6300, 6400, 6600, 6020, 6030, Digital Series, SHD Series, System Pro Series
WARRANTY - One Year Limited (click to see terms)

IN WARRANTY Repairs: Ship to:
     PRO Warehouse 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040

OUT OF WARRANTY Repairs:

Ship to:
Same as above for estimate only

Model:
VECTRA SV230
WARRANTY - One Year Limited (click to see terms)

IN WARRANTY Repairs: Ship to:
     PRO Warehouse 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040

OUT OF WARRANTY Repairs:

Uneconomical to repair


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Binoculars
Models: ALL PROMASTER & Vectra
WARRANTY - One Year Limited (click to see terms)

IN WARRANTY Repairs: Ship to:
     PRO Warehouse 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040



Models: All Infinity & Catalina Binoculars
WARRANTY
- LIMITED LIFETIME

IN WARRANTY Repairs: Ship to:
     PRO Warehouse 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040

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Be sure to include warranty documentation and payment of shipping & handling charge.

IMPORTANT INFORMATION ABOUT WARRANTY REPAIR CLAIMS

Copy of original sales receipt showing dealer name, date of purchase, and item MUST be included for warranty service. Warranty claims without this documentation will be returned not repaired.