If your ProMaster product requires Service, we recommend that you return to your ProMaster dealer for prompt repair. If this is not convenient, please contact one of the following sources. Important Information About Warranty Repair Claims Copy of original sales receipt showing dealer name, date of purchase, and item MUST be included for warranty service. Warranty claims without this documentation will be returned not repaired. Be sure to include warranty documentation and payment of shipping & handling charge.

Payments can be made out to "Photographic Research Organization"

ProMaster Cameras

Models: ProMaster 2500PK Super SLR
Warranty: ProMaster One Year Limited Warranty
For IN Or OUT of WARRANTY Repairs, ship to:
ProMaster Camera Repair
360 Tunxis Hill Road
Fairfield, CT 06825

ProMaster SPECTRUM 7 Lenses

Models: All
Warranty:
All ProMaster Models Purchased After 1/1/2000: Limited Lifetime
Purchases Prior to 1/1/2000 – 1 to 10 Years limited depending on model.
For IN or OUT OF WARRANTY Repairs, ship to one of the following Repair Centers:
Nippon Photo Clinic Services
920 Broadway, Suite 705
New York, NY 10010
212-736-4663
FAX: 212-982-1715 United Camera & Binocular Repair Corp.
Tower Lane Business Park
1062 Tower Lane
Bensenville, IL 60106
630-595-2525
FAX: 630-595-2526
www.unitedcamera.com

ProMaster Electronic Flash

Models: FM-600, FA-1000, FTD-1700, 5000DX Series, 7500DXSeries, 7000EDF Series, Macrolume, Flash Modules (FTA, FTM, DX, DXR), Flash Accessories
Warranty: ProMaster One Year Limited Warranty For IN or OUT OF WARRANTY Repairs, ship to: ProMaster Camera Repair
360 Tunxis Hill Road
Fairfield, CT 06825
Repair Price Schedule
Request a Repair Return Authorization

Models other than those listed above are out of warranty, beyond their useable lifespan, and should be replaced.

ProMaster & VECTRA Standard Binoculars

Models: ALL ProMaster & Vectra
Warranty: ProMaster One Year Limited Warranty
For IN WARRANTY Repairs, ship to:
ProMaster Warranty Center
2950 Turnpike Drive, Section 6-9
Hatboro, PA 19040

Models: ProMaster Infinity, Infinity Elite and Infinity Elite ELX ED Binoculars
Warranty: Limited Lifetime
For IN WARRANTY Repairs, ship to:
ProMaster Camera Repair
360 Tunxis Hill Road
Fairfield, CT 06825

ProMaster Digital Elite and L Series

Models: ALL ProMaster Digital Elite and L Series
Warranty: ProMaster One Year Limited Warranty
For IN WARRANTY Repairs, ship to:
ProMaster Warranty Center
2950 Turnpike Drive, Section 6-9
Hatboro, PA 19040

NOTE: Required $25 processing and shipping fee plus a dated sales receipt are required to process warranty claim. Warranty claims received without these items will be returned without action.

ProMaster MEMORY CARDS, CDr and DVD products

Models: All
Warranty: Limited Lifetime
For IN WARRANTY Repairs, ship to:
ProMaster Repair
360 Tunxis Hill Road
Fairfield, CT 06825

All other ProMaster Products not listed above

Warranty: ProMaster One Year Limited Warranty
For IN WARRANTY Repairs, ship to:
ProMaster Warranty Center
2950 Turnpike Drive, Section 6-9
Hatboro, PA 19040

For OUT OF WARRANTY Repairs:
Most ProMaster Accessories are uneconomical to repair.
For more information contact ProMaster.