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PROMASTER PRODUCT  REPAIR SOURCES
 

 

 


If your PROMASTER product requires Service, we recommend that you return to your PROMASTER dealer for prompt repair. If this is not convenient, please contact one of the following sources.

IMPORTANT INFORMATION ABOUT WARRANTY REPAIR CLAIMS

Copy of original sales receipt showing dealer name, date of purchase, and item MUST be included for warranty service. Warranty claims without this documentation will be returned not repaired.



PROMASTER Cameras
Models: PROMASTER 2500PK Super SLR
WARRANTY - One Year Limited (click to see terms)

IN Or OUT of WARRANTY Repairs: Ship to:
     PROMASTER Camera Repair
     360 Tunxis Hill Road
     Fairfield, CT  06825

PROMASTER SPECTRUM 7 Lenses
Models: ALL
WARRANTY -
All PROMASTER Models Purchased After 1/1/2000 - Limited Lifetime (click for terms)
Purchases Prior to 1/1/2000 - 1 to 10 Years limited depending on model.


IN or OUT OF WARRANTY Repairs:

Ship to one of the following Repair Centers:

Ship to:
Metro Camera Repair
920 Broadway, Suite 705
New York, NY 10010
212-736-4663
FAX: 212-982-1715

United Camera & Binocular Repair Corp.
Tower Lane Business Park
1062 Tower Lane
Bensenville, IL 60106
630-595-2525
FAX: 630-595-2526
www.unitedcamera.com



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PROMASTER Electronic Flash
Models: FM-600, FA-1000, FTD-1700, 5000DX Series, 7500DXSeries, 7000EDF Series, Macrolume, Flash Modules (FTA, FTM, DX, DXR), Flash Accessories
WARRANTY - One Year Limited (click to see terms)

IN OR OUT OF WARRANTY Repairs: Ship to:
     PROMASTER CAMERA REPAIR
     360 Tunxis Hill Road
     Fairfield, CT  06825


REPAIR PRICE SCHEDULE

Request an Repair Return Authorization

Models other than those listed above are out of warranty, beyond their
useable lifespan, and should be replaced.


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PROMASTER & VECTRA Standard Binoculars
Models: ALL PROMASTER & Vectra
WARRANTY - ONE YEAR LIMITED

IN WARRANTY Repairs: Ship to:
     PROMASTER WARRANTY CENTER 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040



Models: PROMASTER Infinity, Infinity Elite and Infinity Elite ELX ED Binoculars
WARRANTY
- LIMITED LIFETIME

IN WARRANTY Repairs: Ship to:
  PROMASTER CAMERA REPAIR
  360 Tunxis Hill Road
  Fairfield, CT  06825

   
PROMASTER Digital Elite and L Series
Models: ALL PROMASTER Digital Elite and L Series
WARRANTY - LIFETIME LIFETIME

IN WARRANTY Repairs: Ship to:
     PROMASTER WARRANTY CENTER 
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040


NOTE: Required $25 processing and shipping fee plus a dated sales receipt are required to process warranty claim. Warranty claims received without these items will be returned without action.

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PROMASTER MEMORY CARDS, CDr and DVD products
Models: ALL
WARRANTY - LIMITED LIFETIME

IN WARRANTY Repairs: Ship to:
     PROMASTER REPAIR
     360 Tunxis Hill Road
     Fairfield, CT  06825



All other PROMASTER Products not listed above

WARRANTY - ONE YEAR LIMITED

IN WARRANTY Repairs: Ship to:
    PROMASTER WARRANTY CENTER
     2950 Turnpike Drive, Section 6-9
     Hatboro, PA 19040

OUT OF WARRANTY Repairs: Most PROMASTER Accesories are uneconomical to repair
For more information contact PROMASTER Here.

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Be sure to include warranty documentation and payment of shipping & handling charge.

IMPORTANT INFORMATION ABOUT WARRANTY REPAIR CLAIMS

Copy of original sales receipt showing dealer name, date of purchase, and item MUST be included for warranty service. Warranty claims without this documentation will be returned not repaired.