As set forth in more detail below, Promaster.com ("Promaster.com" or "We") collects personal information that you provide when using the Promaster.com website ("Site"). This information includes your first and last name, email address and a password when you create your Promaster.com account.
You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, and future planned features and other Promaster.com services.
We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
When you make a purchase from Promaster.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address and phone number of the intended recipient(s).
When you create an account at Promaster.com, we do not save your billing information. You will be required to enter this information each time you visit. This is to ensure the highest level of security. Contacting Promaster.com
We will use your email address, or phone number in some instances, to respond to your questions, suggestions and/or requests for assistance in using this Site. Other Times We May Collect Personal Information
From time to time, Promaster.com may conduct surveys, contests and sweepstakes via this Site, email, other media or in Promaster stores. If you participate, we may collect your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How We Use Your Personal Information
Information we collect on Promaster.com may be used to enhance your shopping experience in the following ways:
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers and contractors for limited purposes, including but not limited to, fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images in our Photo Center; enhancing and improving customers' shopping experience; administering or facilitating surveys, contests or sweepstakes; offering targeted marketing communications to users that opted-in to receive such communications; enabling access to our partners' websites; providing a personalized shopping experience; preventing fraud; and completing payment method processing. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability), or to comply with valid legal processes (subpoenas, warrants) as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person. How You Can Control the Use of Your Personal Information
Do not share your Promaster.com password with anyone. Other than on this Site, Promaster.com will never ask you for your password. How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.
Promaster.com has also obtained a digital certificate from Verisign, Inc., a leading provider of Internet trust services. When you enter a secure portion of this Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Promaster.com Web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you signed up for an account at Promaster.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Promaster.com will ever ask you for your password.
The confidentiality of your password is yours to protect. You may change it anytime by going to My Account. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.
Personal information that we maintain is subject to physical, administrative, and technical controls. When we do have to collect your most sensitive personal information, such as Social Security Numbers, we will protect its confidentiality, prohibit its unlawful disclosure, and limit access to authorized personnel only. Cookies and Other Computer Information
When you visit Promaster.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit the Site so that we can enhance and customize your online shopping experience.
You can choose to browse on Promaster.com without cookies. However, without these identifier files you will not be able to complete a purchase or take advantage of certain features of the Site. These features include storing your shopping cart for later use and providing a more personalized shopping experience. Each browser is different, so check your browser?s "Help" menu to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to Promaster.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or rent this information to any third parties.
More About Your Privacy
We realize that making purchases at Promaster.com, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or checking account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at Promaster.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.
If you have an account at Promaster.com and you want to change, modify or delete any of your personal information, you can do so anytime by going to My Account. Log in with your email address and password, then click "Credit Card Information," "Checking Account Information," "Address Book" or "Change Name, Email & Password" and edit or delete whatever personal information you wish.
Promaster.com will obtain your consent before allowing the download of any software from Promaster.com, and Promaster.com will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to, downloaded software, required or automated updates, modifications, reinstallations or software otherwise obtained through the use of Promaster.com is done at your own discretion and risk, and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material. How can I contact you with questions about my privacy?